Words have power. The words you choose can either bring strength to your communication or dilute it, removing power and lessening the impact. Very often we choose, either deliberately or subconsciously, words that undermine our own messaging as a way to be “polite” or “less threatening.” Instead, we end up being taken less seriously, or … More Four Easy Ways to Improve Your Email Communications
Successful social media communities require strong leadership behind a careful, organized strategy. If you’ve decided to invest in a social media consultant, analyst, strategist, or anyone else with the word “social media” in their title, keep in mind these thoughts as you move forward with executing your plan. Choose the Right Person for your Social … More How to Work With a Social Media Manager
As we wind down 2019, I, like always, resolve to read more in the coming year. If you’re looking to do the same, I’m sharing my own list of books I read, and recommend, in 2019 in no particular order. Note: I joined a ladies’ book club this past year, so many of the titles … More 2019 Book Recommendations
When I started managing social media for business a decade or so ago the landscape was very different. Then, businesses weren’t sure if social media was just a fad or a serious tool to be managed by professionals. Companies that were using social media were often relegating the task to their intern or adding it … More 21 Social Media Manager Interview Questions
As an avid gardener I’m able to draw many parallels between tending a garden and nurturing and growing a social media community. As we plan for our vegetable and flower gardens, let’s put some thought into tending our social landscapes as well. Plan what you’re going to plant Just as with a garden, to be … More Tending your Social Media Garden
UPDATE: I wrote this in 2010 as I was just getting started in my social media career. Much has changed, but much of what I’ve written here is still valid. Since I still get many shares, questions and comments I’m leaving most of it alone – feel free to continue to comment! When I first … More What Does a Social Media Manager Really Do All Day?