It is typical for government agencies and businesses to be a little afraid to get involved in social media. Adding a Facebook or Twitter page to your overall web presence can sometimes feel like you are opening your agency up to chaos. You’ll have people jumping on and following, making comments both positive and negative, … More Take the Fear out of Using Social Media for Government
Admit it. You’re in one of these stages right now, and if you’re reading this blog or following social media people like me you are probaby at least in the second stage or beyond. Or maybe you’re still in the first stage but curious and stubborn enough to stick it out. What I’ve discovered after … More The Four Stages of Twitter Addiction
UPDATE: I wrote this in 2010 as I was just getting started in my social media career. Much has changed, but much of what I’ve written here is still valid. Since I still get many shares, questions and comments I’m leaving most of it alone – feel free to continue to comment! When I first … More What Does a Social Media Manager Really Do All Day?