Superbowl Marketing Failures

February 6, 2012 Leave a Comment

The Superbowl draws big crowds, big egos, big hype and, of course, big budgets for ads.  So why do so many of them, well, fail? Here’s my take on Superbowl XLVI marketing failures.

Wardrobe Malfunction?

Madonna remained fully clothed during her halftime show, but I’m sorry I can’t say the same for the women in GoDaddy’s ads. Their propensity for using scantily clad (or was that naked) women in their Superbowl ads has now become all too expected. Really? Do we need to worry about our kids watching advertising for domain names and hosting plans? My favorite tweet about the ads: “Maybe Danika needs the money in order to sell out her entire gender.” GoDaddy, you can do better. The sad thing is, their customer service and products are excellent, and I use them despite their advertising. What I don’t understand is, why spend all that money to alienate half your potential audience? Fail.

Weird QR Code Placement

GoDaddy again. Did any of you notice during the second GoDaddy commercial that a QR code popped up in the left lower corner? Since I generally watch TV with my QR app ready to go (sarcasm intended) I wasn’t taken by surprise. Seriously though, while QR codes can be a great way to drive traffic to your landing page, Facebook page or any place else you’d like to send visitors for information and connection, there are places where they aren’t appropriate. Let me list a few here:

  • Billboards
  • Websites ( people, use a a link please)
  • TV commercials

Maybe this particular QR code takes you to a page where you can complain about the offensive use of women in their ads? Doubt it.

Volkswagon Weird Transition

In an attempt to play off of last year’s successful Darth Vader ad, Volkswagon forces (no pun intended, well maybe) Darth Vader into what would otherwise be a fun and uplifting story about our dog hero getting into shape for his run with the automobile. Cut to an alien bar? Made no sense. End with the dog.

What were your thoughts on the ads this year? I’d love to hear your comments.

Filed under Business, Marketing Tagged with , , , ,

How to Build a Content Calendar | Social Media Management

January 18, 2012 Leave a Comment

Many of my clients are concerned about the amount of time they will need to spend creating and searching for content to share with their communities. Writing original content through blog posts can be time consuming. Searching for and curating content to share is also a time investment, especially if done without a plan. My post on using listening tools for brand management and content curation will help organize your content curation. Now it’s time to add a content calendar to your strategy to plan what and when to post to your followers.

What is a Content Calendar?

A content calendar is an plan for publishing content to all your social media streams. The format is up to you. I prefer using a spreadsheet, but a Word document, Google calendar, or any other tool will work. If you’re sharing the calendar with other community managers a shared Google Document or calendar using any of these formats is a useful tool.

Your calendar should contain an overview of the topics, the dates, the content and links to relevant information. Include notes on social objects such as photos or videos as well.

Plan for Creating your Content Calendar

Calendars can be set up yearly (very ambitious) or weekly or monthly. If you decide to use a yearly calendar plan to update and change regularly as ideas and topics come up. Remember nothing is set in stone. At the very least, decide on what you plan to post this week to get started. Then as this planning becomes a habit, look farther into the future.

Deciding on Content

Start by looking at your business calendar. What events occur regularly that you want to incorporate into your strategy? Do you have monthly meetings, are there community events you want to promote, do you have a regular schedule of marketing activities? Add these to your calendar and plot out the dates. Remember to include holidays and special events.

Now search for relevant articles, social objects (videos, photos, infographics) and links to your own website to support the content. If you’re new to infographics, Visual.ly is a great place to start. If your strategy includes a blog post per week, this is where you decide on the general topic for those posts. A word or two, a link to an article and an idea for a supporting graphic should suffice at this point.

The Big Picture

Remember, a content calendar is a “big picture” document. Drill down for details as the dates approach. The most important thing to remember is, whatever you are sharing, keep it social and keep your audience in mind. What will add value to their day? What are they seeking?

Put in the effort up front on creating your calendar and you won’t be scrambling for content or neglecting your social spaces and your community down the line.

How do you decide what to share with your community?

Filed under Business, social media Tagged with , , , ,

Are You Using the 80/20 Rule to Your Advantage?

December 5, 2011 2 Comments

Are you part of the 80%? I’m not talking about an occupy moment here. Instead, I’m referring to the 80/20 rule or the Pareto Principle. Anyone that’s served on a committee or worked on a team class project has seen this rule in action. It goes like this:

80% of the effects come from 20% of the causes.

Or in business the distribution looks like this:

  • 80% of your profits come from 20% of your customers
  • 80% of your complaints come from 20% of your customers
  • 80% of your sales are made by 20% of your sales staff
  • 80% of the work is done by 20% of the people

Named after Italian economist Vilfredo Pareto in 1906 after observing that 80% of the land in Italy was owned by 20% of the population, he developed the principle by also observing that 20% of the pea pods in his garden contained 80% of the peas. Since that time the principal has been used in economic theory, optimization efforts and quality control measures. For example, Microsoft noted that by fixing the top 20% of the most highly reported bugs, 80% of the errors would be eliminated (Wikipedia).

How this works with Social Media

Simple. You’ll get the best results and engagement from your efforts if 80% of what do you adds value to someone else, either by providing free information, sharing articles written by others, offering discounts, crowdsourcing ideas or pointing out others’ successes. The other 20% can be about you, your products and your ideas. In other words, talk about yourself only 20% of the time. That’s 2 tweets out of 10.

Do you see this principle at work in your social media efforts? Share your ideas with me here.

Source:  http://en.wikipedia.org/wiki/Pareto_principle

Filed under Business, Marketing, social media, Twitter Tagged with , , , ,

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