Tending your Social Media Garden

Container gardening

Summer gardening on my patio

As an avid gardener I’m able to draw many parallels between tending a garden and nurturing and growing a social media community. As we plan for our vegetable and flower gardens, let’s put some thought into tending our social landscapes as well.

Plan what you’re going to plant

Just as with a garden, to be successful you must plan the type of content and the reason for planting it.  Who’s going to see this content? How is it important to them?  What do you plan to do with the results? When planning your campaigns get in the habit of using a social media content calendar as your outline, just as you might draw out the layout of your garden.

Weed out what doesn’t work

After years of trying to grow primroses (because I love those bright, spring colors) I had to admit to myself that they won’t grow in my yard. It might be the soil, the colder winters, or the amount of water we get here in Ohio versus England. Regardless, they won’t thrive, so I had to give up. This is true for your social media content. No matter how much you might be attached to that idea of yours, if your audience doesn’t respond to it, weed it out. Try something else more suited to the social media climate you’re trying to engage.

Cultivate what does work

Daffodills

Daffodils grow well in my Southern Ohio garden

Your audience will tell you what works. In my yard, daffodils, daylillies, shrub roses, sedums and hostas do well. Those plants have become the base for my perennial bed. So, if  you notice that your audience responds well to humor about your brand, try to cultivate more posts around poking fun at yourself. If they share helpful information, create a content calendar of white papers and blog posts, maybe even putting up an email wall to gather leads for your email lists. If they like your company culture photos, share those more often. Cultivate what works and build around it.

Don’t be afraid to try new varieties

Every year there are new varieties in your local greenhouses.  Some may be plants you haven’t seen before, but they catch your eye and you want to try them in your landscape. Just as with these new plants, as a social media manager you’ll need to stay on top of new platforms and trends and be ready to experiment.  While it’s important to be steady and strong, it’s also important to take the occasional risk and try something new. Remember, if it doesn’t work you can weed it out.

Old fashioned lilac

Old fashioned lilac

Social media communities take care and feeding. Tend them and you’ll reap the rewards. What parallels can you draw between nurturing a community and tending a garden? Let me know in the comments.

To see more photos of my garden and gardens I love follow me on Tumbler too!

How to Import your Facebook Contacts to Google+

One of the negatives to setting up and using a new social media platform like Google+ is creating your contact lists all over again. Many of you might be hesitant to get involved with Google+ because your community is already established on Facebook. If this is the only thing keeping you from trying out the new platform, there is a simple way around this roadblock. Here are the steps to migrate your Facebook friends to Google+.

1. Sign up for a Yahoo mail account if you don’t already have one. Log into the account and click on the Contacts tab. There you’ll see a function to import contacts from Facebook. Follow those instructions.

2. Once your contacts are imported click on the drop down box that says “actions.” Choose export all and export to a Yahoo csv file.

3. Now go to Google and log into your gmail account. If you don’t have one you can create one quickly. Since you are interested in using Google+ I’m going to assume you have a Google profile already. Once logged in, click on Contacts and create a new group called Facebook.

4. Select the group and then choose “import contacts.”  Browse to where you saved the csv file and choose import. Choose the Facebook group as the destination and click import.

5. Now log into Google+, click on your circles and choose “find and invite.”

That’s it! Now you can add anyone who’s already on Google+ to your circles and invite those that aren’t.

How do you like Google+ so far?

Manual Posts are Still the Best for Engagement

Clients often ask me how to connect their Facebook, Twitter, blog and LinkedIn accounts for automated posting. While I see the need for streamlining and for saving time, this isn’t something I recommend. Here’s why.

People don’t want to talk to machines

R2D2

Image courtesy of starwarstoys.com

We’re all accustomed to leaving a message on voicemail or sending a text, but only as a way of asking for feedback at a later time. By automating your tweets to post to your Facebook page you are using Facebook as a broadcast medium, which isn’t what people enjoy. It’s all about the conversations. If you really don’t have time to check your page and converse there, perhaps you should think twice before setting up a page. I am frequently disappointed when “liking” a fan page only to discover a stream of posts directly from a Twitter app (hashtags and all) with no engagement whatsoever. I know right away I won’t be getting any feedback nor having any fun with the page owners. There isn’t a person behind those posts. It’s a machine. R2D2 talked back at least.

Automated Facebook posts have a lower EdgeRank

I’m not positive about this, but I suspect it. Facebook’s ranking system for deciding what is displayed in your newsfeed, known as Edgerank, is a complex mystery and I don’t pretend to know how it all works. I do know that comments and likes drive up the Edgerank of your posts and that each object has its own rank.

Think about it though. When was the last time you saw an automatically generated post in your top news feed? I admit I use Networked Blogs for posting my blog posts to my Facebook page, as I do get some traffic from the app; however, I’ve started posting them manually in addition to the auto post. After studying the analytics on my blog I realized those automated posts weren’t driving much, if any, traffic directly from Facebook. I realized I needed to go back to the old fashioned manual post. I get the most enjoyment when people comment and ask questions and I don’t want to do anything that might discourage that interaction.

Social Media is about relationships

Relationships take time and energy. Just ask your significant other how much they’d enjoy a robot version of you taking the place of real conversation. As busy as we all are I’m sure some of you wish you could clone yourselves. But really – is that robot able to reproduce your personality? It’s your personality that draws people to you, just as on your page. Remember, social media is technology, but it’s just a tool that allows us to engage in relationships across a virtual space.  Remove the personality from the space and the space becomes dry and useless.

Participating in social media channels takes commitment. There is no way to fake, automate, or get around spending quality time with your followers. Streamline where you can, but take the time to be genuine, converse and have fun. You’ll get so much in return.

Follow me on Facebook and Twitter and I promise it’s me you’ll find there.

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